How PawsRx works

Three simple steps to connect with an independent licensed veterinarian and get affordable compounded medication — without leaving your couch.

Step 1

Tell us about your pet

Start by filling out a simple health questionnaire. It takes about 5 minutes and covers your pet's symptoms, medical history, breed, weight, and any current medications. No prior vet visit required — this gives the reviewing veterinarian the complete picture they need.

  • Basic pet information (breed, age, weight)
  • Current symptoms and how long they've been present
  • Previous vet visits and diagnoses for this condition
  • Any medications your pet is currently taking

Step 2

Video call with a licensed vet

An independent, US-licensed veterinarian reviews your intake and schedules a short video consultation — usually about 10 minutes. They'll see your pet on camera, ask follow-up questions, and determine the best treatment plan. This is a real veterinarian who reads every word you wrote.

  • Short video call with an independent licensed veterinarian (not an algorithm)
  • Veterinarian sees your pet and asks targeted follow-up questions
  • Personalized treatment plan based on your pet's specific needs
  • If a prescription isn't clinically appropriate, you will not be charged

Step 3

Medication delivered to your door

Once prescribed, your pet's compounded medication is prepared at a PCAB-accredited pharmacy and shipped directly to you. Choose from flavored chews, liquids, or transdermal gels — whatever works best for your pet. Refills ship automatically so you never miss a dose.

  • Compounded at PCAB-accredited pharmacies
  • Available in flavors your pet will love (chicken, tuna, beef, and more)
  • Free shipping in discreet packaging, 3–5 business days
  • Automatic refills — cancel or pause anytime

Is telehealth right for my pet?

Veterinary telehealth is a great fit for many conditions — but not all. Here's a quick guide.

Great for telehealth

  • Chronic conditions (allergies, arthritis, thyroid)
  • Medication refills for existing prescriptions
  • Behavioral issues (anxiety, compulsive disorders)
  • Skin and ear conditions
  • Urinary tract issues
  • Flea and tick prevention

Requires in-person care

  • Emergencies (difficulty breathing, poisoning, trauma)
  • Surgery or procedures
  • Diagnostics requiring physical exam or lab work
  • First-time illness with unknown cause
  • Acute injuries

Ready to get started?

It takes just 5 minutes to fill out your pet's health questionnaire.

Start your pet's intake

PawsRx is a technology platform, not a veterinary practice. All clinical decisions are made by independent licensed veterinarians. A prescription is not guaranteed. Compounded medications are not FDA-approved. Service available in select states only.